DRAFT — grounded in Vantic's real features and pricing, but still not a reviewed legal document. Replace every [bracketed] field once known (most are waiting on Vantic's formal Pty Ltd registration, still pending as of 2026-09-02) and have this reviewed by a South African attorney before this page goes live or is linked publicly — section 8 (liability) and section 6 (data/consent responsibilities) carry real legal weight and should not be relied on as drafted.

Terms of Service

Last updated: 2026-08-18 · Draft version 2026-08-17

1. Agreement

These terms govern use of the Vantic platform, operated by Vantic ("we", "us") — trading as Vantic, of 68-82 Steenloper Street, Monumentpark, Pretoria, Gauteng, South Africa, formal Pty Ltd registration still pending. By creating an account or subscribing to a paid plan, you represent that you are authorized to act on behalf of the school, academy, or club you represent ("your Organization"), and you agree to these terms both for yourself and on your Organization’s behalf.

2. The service

Vantic provides performance testing, wellness monitoring, and injury/recovery tracking software for sports organizations, along with automatic training program generation based on test results. Plans, pricing, and player caps are described on our pricing page (Accel / Velocity / Apex, scaled by player count) and may change with notice.

3. Accounts and access

Vantic accounts are for coaching and S&C staff only — players do not have their own accounts on the current version of the platform.
Your Organization's Head S&C/Org Admin manages who on their staff has an account and what role they hold (Coach, S&C, Head S&C, Org Admin).
You're responsible for the accuracy of data your staff enter, and for keeping login credentials secure.
When a staff member leaves your Organization, your Organization Admin (or Head S&C / S&C) can deactivate their account immediately, revoking access while preserving the historical record of what they entered; a Head S&C, S&C, or Vantic itself can permanently remove a user's account on request.

4. Free trial

Trial terms (length, player caps) are as stated on the pricing page at signup. If the trial ends with no plan purchased, your Organization's access is paused and its data is retained for 90 days so you can export it or subscribe to reactivate — see our Privacy Policy, section 7, for the full retention and de-identification timeline that applies after that window.

5. Payment

Billing is processed via PayFast (not yet active as of this draft — Vantic is currently trial-only). Full billing terms — plan pricing, billing cycle, failed payment handling, and cancellation — are set out in our Subscription Agreement, which governs on billing matters where it and these Terms differ.

6. Data, consent, and your Organization's responsibilities

Your Organization retains ownership of all player and staff data entered into Vantic. Vantic acts only as a data processor ("Operator" under South Africa's POPI Act) on your Organization's instructions — see our Privacy Policy for the full explanation.

Because Vantic processes information about minors, including health-adjacent information (injury records, wellness scores), your Organization is responsible for:

Obtaining appropriate consent from parents/guardians before entering a player's information into Vantic — typically as part of your Organization's own enrollment or participation consent process.
Having a lawful basis for recording injury and wellness information as part of your duty of care to your athletes.
Ensuring only authorized staff have accounts, and that data is used only for the purposes described in this agreement.

Obtaining and keeping proof of parental/guardian consent is entirely your Organization's responsibility — Vantic does not obtain it, verify it, or hold any record of it on your Organization's behalf, and bears no responsibility for your Organization's compliance with this requirement.

Your Organization can export its data at any time while its subscription is active or within 90 days of cancellation. See our Privacy Policy, section 7, for the full retention and de-identification timeline that applies after account cancellation.

7. Acceptable use

You agree not to misuse the platform — including attempting to access another organization's data, reverse-engineering the service, entering data about a player without appropriate consent, or using it unlawfully.

8. Availability and liability

[This section carries real legal weight and should be drafted by a South African attorney, not relied on as placeholder text — it needs to cover: disclaimer of warranties (the platform is provided "as is"), that Vantic's scoring and program-generation outputs are decision-support tools for a qualified coach/S&C to use their own judgment on, not a substitute for professional medical or coaching judgment, uptime expectations (if any are promised), and a limitation-of-liability cap appropriate for a pre-revenue South African Pty Ltd.]

9. Changes to these terms

We may update these terms from time to time. Material changes will be communicated to account admins before they take effect.

10. Governing law

These terms are governed by the laws of the Republic of South Africa. [Confirm dispute resolution approach — e.g. courts of a specific jurisdiction, or arbitration — with an attorney.]

11. Contact

Questions about these terms: [email protected]

← Back to Vantic