Subscription Agreement

Last updated: 2026-09-01 · Draft version 2026-08-27

1. Parties and scope

This Subscription Agreement ("Agreement") is between Vantic ("we", "us") — trading as Vantic, of 68-82 Steenloper Street, Monumentpark, Pretoria, Gauteng, South Africa, formal Pty Ltd registration still pending — and the school, academy, or club subscribing to the Vantic platform ("your Organization", "you"), together with our Terms of Service, Privacy Policy, Data Processing Addendum, and Service Level Agreement, which this Agreement does not replace. The individual who completes signup and payment for a plan represents and warrants that they are authorized to accept this Agreement on their Organization’s behalf, and does so as its representative, not merely in a personal capacity — your Organization, not that individual personally, is the subscribing party bound by this Agreement. Where this Agreement and the Terms of Service conflict on billing or subscription-specific matters, this Agreement governs; on everything else, the Terms of Service governs.

2. The service

Vantic provides performance testing, wellness monitoring, injury/return-to-play tracking, and automatic training-program generation for sports coaching and S&C staff, as further described on our website and in the Terms of Service.

3. Plans and pricing

Your Organization subscribes to one of the following plans, scaled by active player count, not team count:

Accel and Velocity allow adding players beyond the base cap at a published per-player rate, up to that plan's stated add-on ceiling; beyond that ceiling, moving to Apex is required. There are no setup fees. Prices are in South African Rand, exclusive of VAT unless stated otherwise. We may change plan pricing with at least [30] days' notice to existing subscribers before it takes effect on their next billing cycle.

4. Free trial

Organizations signing up on the Velocity plan receive a 30-day free trial, capped at 120 players, before any payment is required. Accel does not include a trial — billing is set up immediately after account creation. No card details are required to start a Velocity trial.

If the trial ends with no plan purchased, access is paused and data is retained for 90 days so your Organization can export it or subscribe to reactivate — see our Privacy Policy, section 7, for the full timeline.

5. Billing and payment

Billing is not yet active as of this draft — Vantic is currently trial-only. Once live, billing will be processed via PayFast, a South African payment processor. [Once PayFast is integrated, this section must state plainly: billing cycle (monthly/annual), what happens on a failed or late payment (grace period, access suspension timing), refund policy, and how a plan is cancelled or downgraded — none of this should be left to the Terms of Service to imply.]

6. Term, renewal, and cancellation

This Agreement runs from the date your Organization's paid subscription begins and renews automatically each billing cycle unless cancelled. Your Organization may cancel at any time; cancellation takes effect at the end of the current paid billing period, with no partial-period refund unless required by law. [Confirm this default is actually what's wanted — some SaaS agreements instead cancel immediately with a pro-rata refund; this is a real choice, not a formality.]

7. Data ownership and processing

Your Organization retains ownership of all player and staff data entered into Vantic. Vantic processes that data only as an Operator on your Organization's instruction, as described in our Privacy Policy — this Agreement does not change that relationship or grant Vantic any additional rights to use your data.

On cancellation or non-renewal, your Organization has 90 days to export its data or reactivate before player- and staff-identifying fields are permanently deleted — see our Privacy Policy, section 7, for the full retention and de-identification timeline.

8. Service availability and liability

[This section carries real legal weight and must be drafted by a South African attorney — it needs to cover: whether any uptime/availability commitment is made (and if so, what remedy applies if it's missed), a clear statement that Vantic's scoring and program-generation outputs are decision-support tools for a qualified coach/S&C to apply their own judgment to — not a substitute for professional medical or coaching judgment — and a limitation-of-liability cap appropriate for a pre-revenue South African Pty Ltd. Do not treat this placeholder as adequate protection in the meantime.]

9. Support

Support is available at [email protected]. [State a real response-time expectation once one exists — do not commit to an SLA that can't actually be met by a single-founder team today.]

10. Termination for breach

Either party may terminate this Agreement immediately on written notice if the other party materially breaches it and fails to remedy that breach within [14] days of being notified, or immediately if your Organization misuses the platform in a way described as unacceptable in our Terms of Service (e.g. entering player data without appropriate consent).

11. Changes to this Agreement

We may update this Agreement from time to time. Material changes affecting billing or your rights will be communicated to your Organization's admin at least [30] days before taking effect.

12. Governing law

This Agreement is governed by the laws of the Republic of South Africa. [Confirm dispute resolution approach with an attorney — courts of a specific jurisdiction, or arbitration.]

13. Contact

Questions about this Agreement: [email protected]